The Cliff Bay - PortoBay

Location. The distribution of the spaces - despite the hotel having many rooms, it never feels crowded, the outside areas are all very picturesque.

The Cliff Bay is a wonderful hotel. Every member of staff, reception, dining room, bars, spa, household are thoroughly professional. Our room ( no 724 ) with fantastic views overlooking the ocean and marina, was immaculately cleaned every day and well equipped with mini bar, baths robes, slippers, even a choice of pillows. The food in both the restaurants, we used, was delicious, well presented and varied. Restaurant staff were so well trained and welcoming. There was lovely background music played live as we ate, from singers, musicians and even a traditional Madeiran band. The spa was excellent, we used it 5 times for massages and treatments. We had a wonderful stay at the Cliff Bay. We spoken to other guests who echoed our opinion of the hotel. Some had returned there many times.

We spent 7 days at the Cliff Bay hotel. We had booked a top floor superior room with sea view. Upon our arrival we were upgraded to the executive suite! This was such a nice surprise, specially since we were there to celebrate our babymoon. We absolutely loved our stay. The facilities (pools, restaurant, bar, live music, spa) are great and varied! We made the most of the seaside pool and swimming in the ocean but appreciated the warm pool on the hotel level. We also had a massage at the spa - the staff was competent and friendly. The breakfast is delicious (Il Gallo D'Oro) and so is the dinner at the Rose Garden (we had 2 dinners there). The staff in really friendly and helpful. At the recommendation of the hotel, we did half-day jeep safari tour with Mountain Expeditions (Ricardo was our tour guide) and it was so much fun!! We got to see another part of the island. We will return in the future! Thank you Cliff Bay for making our stay so special!

The set up for sun bathing, it consisted of multiple terraces with a few chaises and umbrellas, instead of a flat field with rows of chaises, like it is in cheaper places. The design was lovely, set up was romantic and tasteful.

The Porto Bay is a beautiful hotel in a great location. The views of the ocean are amazing. The restaurants are excellent and service is great. I didnt like that a king bed is really two beds together and that can be uncomfortable. The staff was extremely friendly and we took couple of the tours to visit Madeira. The island is primarily a nature island for hiking and breathtaking views. The island is extremely safe, well organized, excellent food. We had dinner at the michelin restaurant of the hotel and it was ok compared to other Michelin restaurants. It was a bit slow, the experience can be better. Overall, other michelin in Portugal are better overall experience.